SMS Privacy Policy
We are committed to protecting your personal health information in compliance with the law.Family Care Health Centers SMS Privacy Policy
Effective Date: 10/24/2024
At Family Care Health Centers, we are committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your information when you opt-in to receive SMS communications from us.
1. Opt-In Consent
By providing your mobile phone number and opting in to receive SMS communications during new patient signup or by selecting the option to opt-in on Epic MyChart, you consent to receive text messages from Family Care Health Centers regarding your healthcare, appointments, reminders, and other important information.
2. Information We Collect
When you opt-in, we may collect:
• Your mobile phone number
• Any additional information you provide when communicating with us via SMS
3. Use of Information
Your information may be used for:
• Appointment reminders and confirmations
• Telemedicine meeting links sent via SMS
• Health-related notifications
• Updates about services and programs
• Emergency notifications
4. Data Security
We take the security of your information seriously. We implement a variety of technical, administrative, and organizational safeguards to protect your data from unauthorized access, use, or disclosure. Unfortunately, online activity cannot be guaranteed to be 100% secure. SMS travels through various third parties (SMS providers, telecom providers, etc) and as such we cannot be held liable for any unintentional disclosures from those third parties. By opting in, you are accepting this potential risk.
5. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared with our trusted healthcare partners as necessary to provide you with healthcare services.
6. Message Frequency
You may receive a varying number of messages depending on your interaction with our services. Message frequency may vary based on your healthcare needs.
7. Opt-Out Policy
You can opt out of receiving SMS messages at any time by replying with “STOP” to an SMS message from us, or by contacting us directly at 314-83-4CARE (2273). Upon opting out, you will no longer receive SMS communications from us.
8. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this SMS Privacy Policy or our SMS practices, please contact us at:
Family Care Health Centers
401 Holly Hills Avenue
St. Louis, MO 63111
314-481-1615
Effective Date: 10/24/2024
At Family Care Health Centers, we are committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your information when you opt-in to receive SMS communications from us.
1. Opt-In Consent
By providing your mobile phone number and opting in to receive SMS communications during new patient signup or by selecting the option to opt-in on Epic MyChart, you consent to receive text messages from Family Care Health Centers regarding your healthcare, appointments, reminders, and other important information.
2. Information We Collect
When you opt-in, we may collect:
• Your mobile phone number
• Any additional information you provide when communicating with us via SMS
3. Use of Information
Your information may be used for:
• Appointment reminders and confirmations
• Telemedicine meeting links sent via SMS
• Health-related notifications
• Updates about services and programs
• Emergency notifications
4. Data Security
We take the security of your information seriously. We implement a variety of technical, administrative, and organizational safeguards to protect your data from unauthorized access, use, or disclosure. Unfortunately, online activity cannot be guaranteed to be 100% secure. SMS travels through various third parties (SMS providers, telecom providers, etc) and as such we cannot be held liable for any unintentional disclosures from those third parties. By opting in, you are accepting this potential risk.
5. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared with our trusted healthcare partners as necessary to provide you with healthcare services.
6. Message Frequency
You may receive a varying number of messages depending on your interaction with our services. Message frequency may vary based on your healthcare needs.
7. Opt-Out Policy
You can opt out of receiving SMS messages at any time by replying with “STOP” to an SMS message from us, or by contacting us directly at 314-83-4CARE (2273). Upon opting out, you will no longer receive SMS communications from us.
8. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this SMS Privacy Policy or our SMS practices, please contact us at:
Family Care Health Centers
401 Holly Hills Avenue
St. Louis, MO 63111
314-481-1615
